Hi. I just started using Spoke and think it is a great idea. One thing that I find a bit annoying is that when I submit a request via email, the response email sent back asks me to login to Spoke. When I submit via text (great feature), the AI responds with the right link/message. I would expect the same in an email.
It would be great that if I send an email request, the request confirmation and follow up statuses be sent back as an email without having to log onto Spoke.
From a user perspective it may be frustrating having to log onto another application.